Return Information
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on seasonal, custom items, or gift cards. All items that are being Liquidated and/or discontinued.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags attached and in its original packaging. You’ll also need the receipt or proof of purchase.
Additionally, we offer a Return/Refund Policy for damaged or defective products, with claims accepted within 5 days of the item being received.
To submit a return please email us at returns@peakhealthandwellness.co.
Approved returns will receive a return authorization with further instructions including the return address and return number.
Please note that only pre-approved returns will be eligible for replacement and/or refund.
Returns may be subject to a restock fee. Restock fees will vary depending upon the vendor/brand.
Please let us know when you have shipped back your approved return and let us know the return tracking information so that we may keep track of your return and can process it in a timely fashion.
Warranty Information
Some of our products come with a manufacturer's warranty. Please note that all warranty claims must be directed to the respective manufacturer. For assistance, refer to the warranty details included with your product or contact the manufacturer directly.
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